The state communicated that it did not have any information regarding the usage of the server and the illegal data retrieval from the same. The server was the storehouse of all the important information related to names, dates of birth, addresses and the Social Security numbers that the services citizens had either applied for or have received. The state reported that there was also some information regarding the treatment, health insurance, state of health, medical prescriptions and the diagnosis.
According to the state’s report the crucial database containing the information about the former and current employees of the department in addition to the contractors have been affected. The state offered for credit monitoring at zero cost to the affected persons.
Montana had a protective cover in the form of property insurance policy which was improved in 2013 to cover the losses suffered from the incidents related to the data security. The US$2 million insurance policy will take care of all the costs including credit monitoring at zero cost, mailing of notification letters, installation of toll-free help lines.
As a measure to improve the security situation, the state has put in place more security software in order to protect the currently functioning servers. The policy must be able to recover the major loss from this incident, the state said.